Front Desk Agent - Windward Pointe Resort Full-time Job

Where great benefits lead to a life fulfilled.

• Competitive Pay
• Medical/Dental/Vision/401k Opportunities
• Travel Discounts
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth & Development Opportunities

Where each associate at Windward Pointe is offered great perks & incentives.

• Free On-site Parking
• Discounted shoes through shoes for crews - 2x per year- For Engineering only
• Company branded jackets, t-shirts, hats & sunscreen provided for outdoor roles
• $ per “way to go” name mention
• Quarterly celebrations, Associate Appreciation Week, Employee of the Quarter
• Guest Services Survey Awards- receive up to $100 based on dept performance
• Birthday/Holiday Celebrations & Team Building Outings

Where you can make a difference

Front Desk Agent Full-Time $19.05/hr

• Interacting directly with Owners and guests from the time they arrive on property until they depart.
• Processing all guest arrivals and departures, and providing accurate information about the resort and surrounding area while delivering a personalized vacation experience for each Owner and guest.
• Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures.

Where your skills help you make a difference.

• Must be able to work a flexible schedule, including complete weekend and holiday availability
• Must have great customer service skills – all our positions come into contact with guests!

Where we celebrate and cultivate connections.

• The company was recently ranked #1 on the Newsweek Top 100 Most Loved Workplaces!!

Follow us on social media!

• Instagram: @hyattvacationsownership
• Facebook: Hyatt Vacations Ownership

This isn’t just a place for your next job; it’s the place for your career in hospitality. Where we all grow and succeed together. And we’re growing quickly. Become part of something special now, adding your talents to a tight-knit team making lives better through vacations.

The company is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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We are the exclusive provider of vacation ownership for Hyatt®, one of the world’s best hospitality brands—named Highest in Guest Satisfaction by J.D. Powers for 2017 among upper-upscale U.S. hotel brands. Through Hyatt Residence Club and Hyatt Vacation Club, Hyatt Vacation Ownership and its affiliates develop, market, and manage shared ownership resorts.
Hyatt Vacation Ownership offers access to global travel experiences through a diverse portfolio of boutique residential-style retreats in unique destinations. We deliver a lifetime of exceptional vacations with a rich range of options to fit every traveler, every year. Ultimately, we help owners and guests reconnect with loved ones and create lasting memories together.